A day in the life of an Account Executive at Hokodo

Martin Sarat
Account Executive

No two days at Hokodo are ever the same! That's why I love my job!

First of all, what's great about Hokodo is that we use ultra-innovative, practical and easy-to-use internal tools (Hubspot as our CRM, Bamboo for HR, Google calendar, cloud storage, electronic signature, instant messaging via Slack, etc). With these tools, we can work from anywhere in the world with an internet connection: all our tools are in the cloud so we have no software to install and maintain. And the second advantage of having good internal tools is how quickly you get used to them during the onboarding phase – after a week you're comfortable working.

I often work from home. I drop my children off at school and I'm in front of my computer at 8:30. Sometimes I go to Paris, sometimes to London, and I like to go and meet clients face-to-face even if Covid has transformed the daily life of Account Executives and we now spend a lot of time communicating with our prospects and clients on Zoom. It is also an advantage because we are more productive and we can have 5 or 6 customer meetings in a day, which was impossible when I was in the field.

As an Account Executive at Hokodo, my job is to find new customers in the French market. It's a real team effort because I help the SDRs to find prospects who could be interested in our solution and I discuss with the other AEs the best practices to improve my communication and sales methods.

The ‘hunting ground’ is quite vast and varied, which is great because it means there is never a dull moment. Sometimes I speak with prospects who sell tractors online and 1 hour later I can be talking with people who sell toilet paper made in France – it’s great!

'I always have very good feedback from our prospects, and no one ever tells me "no, I'm not interested”, even if the timing isn’t quite right. There is always curiosity and interest when I present Hokodo, which is a huge advantage for a salesperson.'

Our target customers are online marketplace founders and merchants with e-commerce stores, so I often find myself speaking with young, tech-savvy professionals. With the help of new technologies we create highly professional relationships but in a very relaxed way (no ties, no corporate bullshit, etc.) which is much appreciated by everyone!

I love presenting Hokodo’s B2B Buy Now, Pay Later solution to prospects because I think our story and our product are really unique and innovative. I always have very good feedback from our prospects, and no one ever tells me "no, I'm not interested”, even if the timing isn’t quite right. There is always curiosity and interest when I present Hokodo, which is a huge advantage for a salesperson.

Another thing I love about my role at Hokodo is that I have a direct relationship with the founders of the company. I worked for a long time for big companies where it was very difficult to get feedback and wait for corrections. At Hokodo we are agile and our founders are always interested to hear what we have to say, regardless of our seniority.

I also have a great manager. He is not just there to ask me what I did during my week, he helps me and contributes to my progress. He is very inspiring and trusts the team to get our work done without having to micromanage us.

And in the evening I think about what we could improve or implement because we are a rather young and ambitious company and the French market is still new for us… I was the first AE for the French market and I hope that one day I get to stand in front of 100 Hokodo AEs in France and say that I was the first!

Fancy joining Martin as an AE in France? Or perhaps you're better suited to a Payment Operations role in London, or a remote Backend Engineer position? Whatever your preference and expertise, check out Hokodo's latest vacancies today to find a role to suit you.

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